Frequently asked questions
What is the return policy?
We currently do not offer returns or exchanges on our items, as each piece is handcrafted and produced in limited quantities.
Are any purchases final sale?
Yes — all purchases are considered final sale due to the artisanal and perishable nature of our products.
When will I get my order?
Orders are typically processed and shipped within 2–7 business days. Delivery times may vary depending on your location.
Where are your products manufactured?
All products are handcrafted in Portugal, combining Portuguese artistry with Arabian-inspired flavours.
How much does shipping cost?
Shipping is free on all orders.